T E R M S & C O N D I T I O N S
It is the responsibility of the named person on the booking to understand, agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By proceeding to pay a deposit, you accept that you are entering into a contract and you agree to be bound by these conditions.
MINIMUM BOOKING Our bridal makeup packages, as specified at the time of initial enquiry, are non negotiable and the package price will still be charged if not all services outlined in the package are required, or cancellations are made at a later date.
TRAVEL EXPENSES – TRIAL & WEDDING DAY Travel expenses are included for on island weddings, trials are booked in studio. You will be expected to cover all costs for travel, hotel accommodation and meals for off island weddings where off island travel is required.
DEPOSITS AND PAYMENTS Immediate payment of a non-refundable, and non-transferrable, 50% deposit is required for wedding before a date will be held. Any deposit paid is deducted from the final balance and is not an upfront payment for trials. Bridal costs are due 2 months prior to wedding day, or prior. The remaining balance is due 1 month before the wedding day. Should no payment be received we have the right to cancel all services for your wedding date.
Deposits are non refundable. Should no payment be received we will proceed with legal action to recover losses.
IF WE CANCEL OR CHANGE YOUR BOOKING In the unlikely event that we, as a team, cannot attend on the day of your service due to unforeseen and unfortunate events or circumstances, all payments will be immediately refunded (including deposits). We will work with you to find an alternative reputable artist to cater for your requirements however; any such booking will remain solely the responsibility of yourself.
If a member of our team is made to feel uncomfortable in anyway, or mistreated, or if anyone becomes abusive/violent or displays any offensive behavior, we have the right to cancel the contract without refund. In the event of extreme weather conditions where the ‘Met office’ has issued a warning, we reserve the right to cancel your booking. We will refund all monies as a gesture of goodwill, excluding trial costs and deposit.
CLIENT OBLIGATIONS You must ensure that our team will be working in a suitable environment with adequate lighting, electricity points, and hand washing facilities. Please ensure every member of your party is aware of timings on the day and that they need to be, and remain, available. You are to inform us of any allergies or reactions prior to, or after, any makeup application. If no known allergies are stated we cannot be held liable for any reactions, injuries, losses, damage, costs, claims and actions that may occur to you or any other member of your party. Prior to having makeup applied please ensure you and your party are prepared, to avoid leaving the chair whilst we are working.
IF YOU CANCEL OR CHANGE YOUR BOOKING All contact, whether it be general enquiries or changes to a booking, will only be accepted if time/resources allow on your service day and we will require prior notice. We are open by appointment only. On the day of service, should you be late to your appointment without prior notice, this may jeopardize the quality of our work or delay our schedule and hence we will cancel your appointment.
PHOTOGRAPHY & IMAGE COPYRIGHT It is imperative that we continue to update our portfolio and demonstrate our work to future prospective brides/clients. Please let us know in advance if you do not wish to be photographed or if you are not happy for us to use your images for marketing purposes. We are happy to be photographed on your wedding morning however, any photo image incorporating our team in action or make-up design, on the internet or on any other advertisement, must make reference or credit us as the makeup artists.
Thank you for your understanding and cooperation. If you have any further questions please contact us.